What support do you get when you join?
You have unlimited access to our support team.
You can call them between 9am and 5 pm GMT Monday to Friday and receive the answers to your questions and concerns.
This service is FREE so please understand that the people you speak to are much more highly qualified than psychological staff you will find elsewhere. Just because support is free doesn't mean that they are there to be abused or ignored. They know how to get you to recover so please pay attention to their advice.
You can email the team 24:7 and receive an answer, usually, within 12 hours.
Again, our team are mental health professionals. Allow them time to formulate their answers. Their knowledge and time would be extremely expensive in the high street so appreciate that we are providing them to you in order to recover quickly... be respectful and listen to and apply the advice you are given. You won't find similar advice elsewhere.
Why are the team so unique? REAL Peer Support
All of our support team members are ex sufferers so they have first hand knowledge of what you are experiencing and how to overcome it.
They are all ex anxiety disorder sufferers.
They are all accredited Anxiety Recovery Practitioners with mental health practitioner qualifications in psychology and psychotherapy.
They all have thousands of hours experience supporting people just like you, through to full and lifelong recovery.
Meet the core team
Developer of TLM programs, Anxiety Recovery Retreats and LAR Therapy
Beth runs the Anxiety Recovery Retreat and Childhood Recovery Programs
Jackie is in charge of the smooth running of all programs and our Recovery Retreats Host
Retreats Program Manager
Jo is the Retreat and Workshop programs coordinator
Jenny is our Lead Educator and Retreats Program presenter
Kathy is an MBACP psychotherapist and LAR Practitioner
Sheila is our BACP Supervisor and an LAR Practitioner
Fiona is an MBACP psychotherapist and LAR Practitioner
Kate is a psychotherapist and a trainee LAR Practitioner
Becky is in charge of logistics and production management.
Angela is a provider at our Anxiety Recovery Retreats
Ros is a provider at our Anxiety Recovery Retreats
Alan is a provider at our Anxiety Recovery Retreats
Darren is a provider at our Anxiety Recovery Retreats
Mike is our web developer and IT consultant
Nick is a Social Media and advertising superhero
Phill assists us with stock control and general office maintenance
NICE Guidelines for Anxiety Disorder Support
We provide LAR psycho-educational recovery with peer support by accredited mental health professionals.
Common mental health problems: identification and pathways to care
Clinical guideline [CG123] Published date: May 2011
Peer Support Explained
Peer Support may be defined as the help and support
that people with lived experience of a mental illness or a learning
disability are able to give to one another.
It may be social, emotional or practical support but importantly this
support is mutually offered and reciprocal, allowing peers to benefit
from the support whether they are giving or receiving it.
Key elements of Peer Support in mental health include that it is
built on shared personal experience and empathy, it focuses on an
individual's strengths not weaknesses, and works towards the
individual's wellbeing and recovery.
Though the language of peer support is relatively new in the UK, in
practice self-help groups and mutual support has been around for many
In Canada and the USA, Peer Support in its various forms has been
a widely recognised and utilised resource that has been developing
since the 1960s. In recent years there has been an increasing emphasis
on the value of peer support in the UK.
Research has shown that peer-run self-help groups yield improvement
in psychiatric symptoms resulting in decreased hospitalisation, larger
social support networks and enhanced self-esteem and social functioning.
A peer supporter who offers a listening service is a person who has
been trained in counselling skills that include active listening, verbal
and non-verbal communication, confidentiality and problem solving. Peer
supporters who have completed certain training may then go on to offer
support to their peers on a formal basis.
This involves peers educating peers on specific topics, such as
coping with depression, anxiety or addiction. This will generally
include a group of peers of similar age, status and background to the
people to whom they are delivering material.
Peer tutoring is a model whereby a peer supporter aids a peer,
whether of the same age or younger, with his or her academic and social
learning. The support offered by the peer tutor can be cross-curricular
and take the form of paired reading or paired writing.
One example of a this would be a 'buddy' system in which people
who have received certain training are attached to a new group and act
as a friend, mentor and guide to ease people into a new environment, eg a
Another aspect of peer mentoring is that of a positive role model,
involving a long-term commitment between the mentor and mentee.The peer
mentor is linked to a mentee and has the role of befriender, listener
Conflict resolution is another name for peer mediation. Peer
mediators are trained specifically in conflict resolution skills.They
help people find solutions to disputes in formal and informal
situations. It is unusual to find an organisation adopting just a peer
mediation model, though such a model is often part of a fuller